Those have been server issues, but users might sometimes also need to fix the TD Ameritrade app not working on their specific devices. If your Ameritrade app isn’t working, follow the troubleshooting steps below.

What can I do if the TD Ameritrade app is not working?

1. Clear the app’s cache

2. Consider using an alternative

While Ameritrade is indeed a very reliable market trading data app, it isn’t the only tool of its kind on the market. On that note, we recommend that you give TradinView a shot. This tool will provide you with in-depth info on all varieties of stocks, from foreign currency to oil and gold prices, and it even has sections dedicated to those that invest in crypto-currency. The entire service is available via your web browser, so as long as you are using a fast and reliable one, you can go ahead and start making better financial decisions using TradingView.

3. Reinstall TD Ameritrade

Android Apple iOS

4. Move TD Ameritrade from SD storage to internal storage

5. TD Ameritrade login not working

If your TD Ameritrade login isn’t working, you might not be entering the right login details. To retrieve your user ID and reset password, open TD Ameritrade’s Login Help page. There you can click the Retrieve user ID and Reset password buttons.

6. TD Ameritrade security questions not working

If your TD Ameritrade security question answer isn’t working, contact the app’s customer support. You can call the app’s support with 800-454-9272. Alternatively, you can also contact customer support via Ameritrade’s Twitter page. Ameritrade’s customer support will probably ask you some alternative ID questions and then provide you with your security question answer. Alternatively, try logging in to the TD Ameritrade mobile website instead. That sends security codes to users via text messages. So, security answers aren’t needed for the website.

7. TD Ameritrade streaming quotes not working

TD Ameritrade streaming quotes have stopped working in the past. If you can’t view Ameritrade’s streaming quotes, there’s not that much you can do to fix the issue. Missing streaming quotes will be more of a server issue. TD Ameritrade had a notable outage as recently as May 2020. You can check if Ameritrade is down at Downdetector.com. Open the Downdetector.com page for Ameritrade, which will tell you if there’s a server issue. So, that’s how you might be able to fix an Ameritrade app not working. Although not entirely confirmed fixes, those resolutions could feasibly resolve quite a few TD Ameritrade app issues.

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