However, they seem to have an issue on Windows 10, as either the sound is distorted or there’s no sound at all. We tried to shed some light on this problem, so check our solutions below.

How to fix sound issues affecting Creative Sound Blaster X-Fi on Windows 10

1. Run Sound troubleshooter

For the majority of affected users, issues started after a major Windows 10 update. And it looks that some system changes made after the update broke the Creative SB X-Fi soundcard. The first step to try is running the built-in troubleshooter. This helped some users address both problems with sound quality or complete absence of the audio output from Creative SB. Here’s how to run it in Windows 10:

2. Disable and re-enable the device

If the previous step didn’t help you get the sound back to normal, we suggest navigating to Device Manager and disabling the device. Once you reboot your PC, you can re-enable it again and, hopefully, the sound will get back. There seems to be a slight problem with certain external soundcards after system updates. This should deal with that. Follow these steps to disable/re-enable Creative SB X-Fi in Windows 10:  Sound is missing on your PC after installing AVG? Fix that with this simple guide!

3. Reinstall or rollback sound drivers

Moving on. The next applicable solution is to stick with system-provided drivers. The thing is, you can either reinstall them and the system will install drivers again or roll back to a previous version. One of the two options should work for you, so try them both and look for improvements or resolution. Follow these instructions to reinstall or rollback Creative SB X-Fi driver on Windows 10: And, while there, you can do the same for an onboard sound card, if available. Those are usually Realtek and you can try reinstalling them, too.

4. Change bitrate

Another frequently mentioned solution is to change the default bitrate. Namely, it seems that the standard 16-bit bitrate doesn’t work well, but as soon as you change it to 24-bit Studio Quality, everything starts working. SPONSORED Even though we can’t say with certainty what exact bitrate will work for you, you can try multiple options until you find out which one works. Follow these steps to change the bitrate on the default playback device: Conexant HD Audio microphone driver isn’t working? Fix it now with this guide!

5. Disable onboard sound

Even though theoretically the onboard and Creative SB X-Fi should work together, we can’t be sure. Therefore, some users found a way to resolve the issue by disabling the onboard sound. This might or might not work, but we suggest giving it a go. If it doesn’t work, you can always enable it again and try something else. Follow these steps to disable the onboard sound:

6. Uninstall everything and install the official driver

Finally, if nothing worked, you can ditch all you have and install a fresh set of drivers and associated application. We can say that this is the last thing we could think of. The exception is, of course, rolling back to the previous Windows 10 version or just waiting for Microsoft/Creative deal with it. Follow these instructions to remove everything and install official drivers: Need to update your drivers? Update them quickly and easily with this simple guide! With that said, we can conclude this article. In case you have any questions or suggestions, be so good to share them with us in the comments section below. RELATED STORIES YOU SHOULD CHECK OUT:

Fix: “Device in use” error causes no sound in Windows 10 No sound on Google Chrome? Fix it with a few simple tips and tricks Fix: No sound from a headphone in Windows 10, 8.1 or 7 No sound after Realtek driver update? Here’s how to fix this issue

SPONSORED Name * Email * Commenting as . Not you? Save information for future comments
Comment

Δ