Here is what one user had to say about this problem on Microsoft Forums: Some users have reported that the app was working fine and suddenly stopped. Others say that they have trouble signing in. For these reasons, in today’s article, we will explore some of the best troubleshooting methods available. Please follow the steps carefully to avoid any other issues.
What to do if Microsoft Whiteboard isn’t working
1. Make sure the service is turned on
Note: If you are not your company’s IT Office 365 administrator, you can contact that person to perform the steps mentioned above.
2. Allow access to the Whiteboard app through your firewall
Note: If you use Windows Defender Firewall you can follow the steps exactly. If you’re using the firewall service from third-party antivirus software, you will need to change the settings there.
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3. Remove your account and add it again
Another method that helped some of the users to deal with this issue, is to simply remove your corporate account from the application, and then add it again.
4. Uninstall and re-install the app
In this article, we explored some of the best methods to deal with this issue. We hope you solved the problem. Please feel free to let us know if this guide helped you by using the comment section below. READ ALSO:
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