It is known that devices with Conexant drivers can’t install newer Windows 10 versions (v2004 or 20H2) due to confirmed incompatibilities between the two. Consequently, the workaround implies a driver update via the manufacturer or an update rollback.
Windows 10 update, still preferable, despite the conflict
Devices that run Conexant ISST audio driver and need to install Windows 10, version 2004 (the Windows 10 May 2020 Update) will still experience bugs during or after the installation, even with the proposed workaround. The affected drivers – Conexant ISST Audio or Conexant HDAudio Driver – can be found in the Device Manager, under the Sound, video and game controllers section. There, one should look for file names uci64a96.dll through uci64a231.dll and a file version of 7.231.3.0 or lower. The solution found by Microsoft, until investigations reveal other solutions, is to contact your driver manufacturer and ask for an updated driver version, if available. Since in most cases it is possible that your device already runs on the latest driver version, the solution is to roll-back your Windows 10 and attempt another update to v2004 at another time. Additionally, updating will be rolled out cautiously, for some devices, Microsoft added: The recommendation to avoid manually updating via the Media Creation Tool or the Update Now button is still available. You could try using professional third-party software designed to perform automatic updates and keep your Windows OS healthy. The tool can perform an in-depth scan and find the right drivers for your PC within minutes. ⇒ Get Driverfix A final fix for the incompatibility issue is expected in the next Windows 10 release, this spring. Did you manage to update your device yet although you’re running Conexant ISST drivers? Tell us how it went in the comments.
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