In case you’re not familiar, these are two commands that advanced users might use to obtain a domain name or IP address details, and today we’re going to show you how to fix this issue. Similar problems reported by users are:

Nslookup resolves IP but ping does not – might be caused by your antivirus or firewall; Nslookup works traceroute fails – might be related to certain services and restarting them might fix the problem; Nslookup can’t resolve ping works.

How do I fix ping failures on Windows 10?

1. Check your antivirus

According to users, if nslookup works but ping fails, the problem might be related to your antivirus. Several users reported issues with Kaspersky and its firewall feature. The solution would be to disable this tool and check if that solves the issue. Of course, the problem doesn’t have to be related only to Kaspersky, but to other antivirus tools as well. Additionally, in some instances, the only way to fix this problem might be to remove your antivirus. If the issue doesn’t appear afterward, perhaps you should consider switching to a different antivirus solution best suited to work in silent mode. Various leading antivirus systems now integrate a game mode that suspends notifications and scans when in full-screen mode. The most practical solution is to keep your system secure while enabling the antivirus’s routine actions to perform as usual, but you need it to function silently.

2. Use Command Prompt

After running these commands, check if the problem is resolved.

3. Update your drivers

Another possibility is that the issue is related to your drivers, which might be outdated. Of course, you can fix the issue simply by downloading the latest drivers and installing them. To do that, you just need to visit your network adapter’s website and download the latest drivers for your model. After you download and install the latest drivers, the problem should be resolved. If this method seems a bit complicated to you, perhaps you should consider using third-party tools such as DriverFix and update your drivers with just a single click. The tool will scan your system as soon as you launch it, and then offer a list of all vulnerable drivers that need updating, plus recommended software. You can safely pick from the respective list, as the tools are compatible with your device.

4. Restart the DNS Client service

If you can’t stop the service, the problem is the dependent services. DNS Client service depends on certain services, and until those services are stopped, you won’t be able to stop the DNS Client service. To find out on which services DNS Client depends on, do the following: SPONSORED This might be a bit complicated solution, especially if you need to disable depending services, but as long as you carefully follow the instructions, you should be able to manage.

5. Add a dot after the searched domain

This is an unusual workaround, but it worked for some users. If nslookup works but ping fails, perhaps you can fix the problem simply by adding a dot after the domain. For example, if you previously used ping windowsreport command, try using ping windowsreport. command and check if that works.

6. Restart the DNS Cache service

As we previously mentioned, sometimes these kinds of issues can occur due to certain services. Most likely, the DNS Cache service is the culprit, and in order to fix it, you just need to restart it. To do this quickly, just follow these steps: After running these two commands, the DNS Cache service will restart and the problem should be resolved.

7. Change the IPv4 settings

After doing that, the problem should be resolved and everything will start working again.

8. Switch to Google DNS

After doing that, check if the problem is still there. Bear in mind that switching to the Google DNS might slow down your Internet connection a bit.

9. Check your hosts file

If the problem is still there, the issue can be your hosts’ file. If nslookup works but ping fails, it’s possible that the hosts’ file was edited by malware or another application, and that can cause this and similar problems to appear. To fix the problem, it’s advised to check this file and make sure that everything is in order. Basically, if you see the website you’re trying to ping on the list, it means that the hosts’ files were modified. Simply remove the entries pointing to the website you’re trying to ping and you’re good to go. If you don’t know how to do that, you can always reset the hosts’ file and that should fix the problem.

10. Disable IPv6

In case you’re not familiar, there are two types of IP addresses, IPv4 and IPv6. The latter is the newer standard, but if you aren’t specifically using IPv6, perhaps you can disable this feature. As it turns out, several users reported that the ping issues were related to IPv6. So let’s disable it and check if that helps. After disabling IPv6, check if the problem is still there. Not being able to ping a certain device or an IP address can be a problem, but we hope that you solved the issue using one of our solutions. Additionally, we also covered the impossibility of ping other computers on Windows 10, so you might want to check out that article as well. If you have further suggestions on this topic, feel free to share them in the comment below.

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