The scroll wheel on the DeathAdder can stop working completely or skip some inputs. The reason why the scroll wheel on your mouse is not working can vary, including outdated device drivers, mouse glitches, issues with the Synapse software, and hardware failure. To help you troubleshoot the Razer Deathadder scroll wheel not scrolling problem, we have tested and listed a few fixes in the article below.
What can I do if the Razer Deathadder scroll wheel is not scrolling?
1. Update the mouse drivers
If you haven’t updated your system for a long time, check if any device driver update is pending for the mouse. Firmware updates and new drivers usually bring bug fixes and performance improvements. One way to update your Razer mouse device driver is to use the Device Manager. However, the easiest way to update all of your peripherals and system components is to use driver updater software like DriverFix.
2. Reset Razer DeathAdder mouse
Your mouse pointers, scroll wheels and other functions may stop working if the mouse may have been incorrectly calibrated. A simple 7-second reset can fix this issue. After the reset, check if the Razer Deathadder scroll wheel not scrolling issue is resolved. Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.
3. Repair Razer Synapse
A quick repair should fix any problem with your Razer DeathAdder scroll wheel if it was due to a software glitch. However, if the repair did not help, try cleaning by installing Razer Synapse to fix the problem. SPONSORED
4. Clean install Razer Synapse
Repairing and reinstalling the Razer software will fix any issues occurring due to corrupted software or glitches. However, the scroll wheel encoder failure can also stop the wheel from registering any user input.
5. Check for hardware issues
Hardware issues are a common cause of why your mouse scroll wheel may stop working. In case of a new mouse under warranty, reach out to the manufacturer to replace or repair the device. Don’t try to repair an under-warranty device, as self-repair will void your existing warranty. For a DIY, you need to remove the scroll wheel and clean the contacts on both the wheel and the metal disk using isopropyl alcohol. Next, remove all the dirt and debris that is preventing the scroll wheel from contact with the encoder. After cleaning the components, put back the scroll wheel and see if the DeathAdder scroll wheel is working again. This can be risky, so do it at your own risk. The Razer Deathadder scroll wheel not scrolling problem usually occurs due to outdated drivers, Razer software glitches, or hardware failure. Try updating the driver, repairing Razer Synapse, or fixing the scroll wheel to resolve the issue.
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