That popup window appears when users click the Check for updates button. It can also pop up more randomly after users boot up seventh gen Intel (Kaby Lake) and AMD (Bristol Ridge) laptops or desktops.

The Unsupported hardware popup window makes it clear that users won’t receive any Windows 7 and 8.1 patch updates. This is because users are utilizing Intel and AMD PCs that Windows 8.1 and 7 do not support. Microsoft confirmed a while back that Win 10 is the only platform that supports seventh generation Intel, AMD Bristol Ridge, and Qualcomm 8996 processors. Users can still install Win 7 and 8.1 on systems with those processors, but Microsoft does not provide any update support for those platforms when they’re installed on seventh gen Intel, AMD Bristol Ridge, or Qualcomm 8996 PCs.

How can I remove the Unsupported Hardware popup?

1. Disable Windows Update

Users can disable the Unsupported hardware popup window to ensure that it doesn’t keep popping up after the Windows startup. To that, users will need to turn off Windows Update. There isn’t really much point keeping that service on when it isn’t providing any updates. This is how users can turn off Windows Update in Win 8.1 and 7.

2. Select the Never Check for Updates Option in Win 7

3. Add Wufuc to Windows

However, users can still get updates for Windows 8.1 and 7 on seventh gen Intel and AMD Bristol Ridge PCs with Wufuc. Wufuc is a program that enables updates for Windows 7 and 8.1 on unsupported seventh gen Intel and AMD Bristol Ridge systems. SPONSORED That program scans for kill switches that trigger the Unsupported hardware popup window so that Win 8.1 and 7 users can get updates. Thus, Wufuc might be a more preferable resolution than deleting Windows Update for some users.

4. Remove and skip the problematic updates

If the previous methods didn’t help with Unsupported hardware message, perhaps you can fix the issue by removing and blocking the problematic updates. Users reported that removing one of the following updates fixed the problem for them:

KB4048957 KB4054518 KB4095874 KB4015549 KB4012218

To remove an update, do the following: Bear in mind that these updates might get installed again, so it’s advised to change your Windows Update settings. To do that, follow these steps: After doing that, you’ll have to choose which update you want to install, so be sure not to install the one that caused the issue in the first place. Thereafter, the Unsupported hardware window will not pop up. Note, however, that Microsoft will stop supporting Windows 7 from January 2020. So, Windows 7 users might as well upgrade to 10 at the beginning of next year (or delete the update service as outlined above). RELATED ARTICLES TO CHECK OUT: 

Microsoft now blocks Windows 7, 8.1 updates on Ryzen and Kaby Lake systems Windows 7 end support scheduled for January 2020 Microsoft drops Windows 7 support on Pentium III CPUs

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