There are many reasons why this situation is occurring, some of them can have a lot to do with a faulty or wrongly installed driver, as well as with a faulty functioning of the scanner. In this article we will show you what to do when the scanner driver is not installed on your Canon device, so make sure to continue reading.

How can I fix the scanner driver not installed in Canon?

1. Reinstall the scanner software 

2. Use Device Manager

3. Disable your firewall

It is not uncommon for the firewall or the antivirus to be set on being too secure, meaning that it will prevent peripherals, scanner included, from communicating effectively. After you disable your firewall, give the scanner another try and see if it works properly now. In case it does, then we would recommend that you add the appropriate ports as exceptions. By doing this, you will ensure that your firewall will not restrict the data traffic anymore and the necessary ports for the printer to work properly are unblocked. SPONSORED

4. Run the troubleshooter

5. Use a dedicated tool

Like all devices, printers may fail to work properly although nothing seems wrong on the surface at least. Most of the time, the malfunction of a printer has a lot to do with the existence of a faulty or outdated driver. As you could see there are several ways that will help you figure out what is wrong with the driver, although checking them manually can take some time. Using a dedicated tool to help update and fix faulty or missing drivers is the most recommended way if you are getting the message that the MP navigator ex scanner driver is not installed. With this last recommendation, we will conclude our list of solutions. Now you know what are the steps you need to make in case you get the error message that the scanner driver is not supported by this software or is not installed. Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions. Let us know in the dedicated section below what solution worked best for you, we would love to know.

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