Here is what one user had to say about this issue on the Microsoft Answers forums:

Fortunately for you, because we understand how important it is to be able to access your files on OneDrive freely, we have compiled a simple troubleshooting guide. This guide will show you the least invasive options at the start of the list, and we will gradually work our way towards the methods that are somewhat risky. It is very important that you follow the steps described here closely to avoid any other problems from appearing.

How can I solve the 0x8004ded7 error code in OneDrive?

1. Update your OneDrive app to the latest version

2. Make sure no firewall or antivirus program is blocking access

Temporarily disable the Windows Firewall:

Note: If you find that your OneDrive app works properly after applying these steps, add OneDrive to the Windows Firewall whitelist settings.

Add OneDrive to your antivirus software allowed apps list:

As we all know, the required steps for this method will vary depending on the software you’re using to protect your PC from online threats. You can search for the specific steps to achieve this by doing a Google search with the terms ”your antivirus name how to whitelist app”, or ”how to disable your antivirus name”, followed by the version of Windows that you’re using. After you’ve performed the specific steps described in the google search you performed, it is recommended that you check if your OneDrive is working properly, and then re-activate your antivirus software. SPONSORED Windows Firewall can’t change some of your settings in Windows 10?

3. Reset the OneDrive app

4. Uninstall and re-install the OneDrive application

To uninstall:

64-bit version: %systemroot%SysWOW64OneDriveSetup.exe /uninstall 32-bit version:%systemroot%System32OneDriveSetup.exe /uninstall

To re-install:

64-bit version: %systemroot%SysWOW64OneDriveSetup.exe 32-bit  version: %systemroot%System32OneDriveSetup.exe

Note: After the installation process and the setup of your OneDrive app is completed,  check to see if the error still appears.

5. Submit a report using the Microsoft Feedback Hub

  If the methods we presented above didn’t solve the OneDrive 0x8004ded7 error code, submit a report to Microsoft for more in-depth help. Note: If you don’t want Microsoft to gather data about your PC after the report is completed, don’t forget to set the Diagnostic and Feedback setting back to Basic. We hope that this guide has managed to help you solve the OneDrive 0x8004ded7 error message and that you’re able to use the app as it was intended to. If you want to share your experience with us, don’t hesitate to leave a comment in the section found below this article.

SPONSORED Name * Email * Commenting as . Not you? Save information for future comments
Comment

Δ