When we start it, it sits at an HP logo for a while, then it just SHUTS down. No message, no error, no nothing. Like I said, we’ve done this over and over and over. I tried to research starting it in Safe Mode. Hm, found out some more interesting information about the wonderful Win 8 – i.e. you can’t just hit F8 (or shift-F8) and boot up in Safe Mode. The detailed instructions on how to get it to boot in Safe Mode from pcsupport.about.com are cumbersome and take you to several more “links”. I’m beyond frustrated.
How to fix ‘Windows 10 PC keeps shutting down’ error?
Fix Windows 8.1 keeps shutting down
I’m trying to come up with some solutions that will help out those affected. If they won’t work, then I’ll keep looking for other fixes, but for now, this is all I know. First of all, you will have to disconnect all the unnecessary external devices connected to the computer and check if the installation proceeds further. If you still have issues during the installations, try these steps: Step 1: If you are using any third-party antivirus software, you may uninstall it and check if you can upgrade to Windows 8.1. Note: Even if you disable third-party antivirus, Defender will still be running in the computer. This will guard your computer from malware and virus. Step 2: Install all the available updates. Step 3: Install the updated drivers for the hardware. Step 4: Perform a clean boot and then start the upgrade. Refer to this link – https://support.microsoft.com/kb/929135 Also, after checking the functionality in clean boot, follow the suggestions under “How to reset the computer to start as usual after troubleshooting with a clean boot”.
Fix Windows 10 keep shutting down
Run Power troubleshooter: Restore Power Options Settings: READ ALSO: How to Disable Microsoft Confidential Watermark in Windows 8, 8.1
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