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1. Reset the Xbox app on Windows 10
One possible fix to the issue is to open the search bar and look for “Apps & features.” Then, search for the Xbox app, select advanced options and click “Reset.” This should back messages, although you may have to repeat the process every time the error shows up.
2. Reboot your console
Another fix is to restart or power cycle your Xbox One console. Note that the process does not erase any of your games or data. If you’re unable to access the guide or if the console is frozen, press and hold the Xbox button on the console for about 10 seconds until the console turns off. After it does, touch the Xbox button on the console again to restart.
3. Physically power cycle the console
If your console is in Instant-On power mode, the above steps will shut the console completely off. Instant-On mode, or the ability to turn on your console by saying “Xbox on,” won’t be enabled until you restart the console. Disconnect and reconnect your console’s power cable Be sure to wait 10 seconds. This step resets the power supply. That should do it. In case you have any additional steps to suggest, make sure to share them with us in the comments section below. RELATED STORIES YOU SHOULD CHECK OUT:
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