Unlike most other new apps built for the Windows ecosystem called UWP, the B2X smart app is a classic Windows Phone 8.1 program. The goal is to cater to the needs of majority of Windows Phone users (70%) who still use Windows Phone 8.1 handsets. In contrast, only 16% have switched to Windows 10 Mobile yet. The app serves as a hub for monitoring the components of your Windows phone and keeping track of a device under repair. Specifically, you can use the app to perform several tasks: The customer care support is global in scope. Under the agreement, B2X will provide customer service in more than 130 countries. Dieter Weisshaar, chief commercial officer of B2X, said in October: B2X is also offering up its SmartProtect premium service to consumers who have purchased a Lumia smartphone within the last six months. SmartProtect extends the manufacturer’s warranty for a Lumia device by up to two years for specific cases such as:
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